Book Image

Red Hat Enterprise Linux Troubleshooting Guide

By : Benjamin Cane
Book Image

Red Hat Enterprise Linux Troubleshooting Guide

By: Benjamin Cane

Overview of this book

Red Hat Enterprise Linux is an operating system that allows you to modernize your infrastructure, boost efficiency through virtualization, and finally prepare your data center for an open, hybrid cloud IT architecture. It provides the stability to take on today's challenges and the flexibility to adapt to tomorrow's demands. In this book, you begin with simple troubleshooting best practices and get an overview of the Linux commands used for troubleshooting. The book will cover the troubleshooting methods for web applications and services such as Apache and MySQL. Then, you will learn to identify system performance bottlenecks and troubleshoot network issues; all while learning about vital troubleshooting steps such as understanding the problem statement, establishing a hypothesis, and understanding trial, error, and documentation. Next, the book will show you how to capture and analyze network traffic, use advanced system troubleshooting tools such as strace, tcpdump & dmesg, and discover common issues with system defaults. Finally, the book will take you through a detailed root cause analysis of an unexpected reboot where you will learn to recover a downed system.
Table of Contents (19 chapters)
Red Hat Enterprise Linux Troubleshooting Guide
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

The reported issue


While starting our new role at a new company, we have been assigned to answer phone calls for the company's Network Operations Center (NOC). In this role, we will focus on resolving issues within the company's environment and are expected to do so very quickly. For our first issue, we have received a phone call; on the other end of this phone call is a business user who has an issue. All of a sudden, our blog is showing an installation page and not our posts!

Now that we have a reported issue, let's start working through the troubleshooting process.