Introducing Jeff Sussna
In 2011, Jeff Sussna founded Sussna Associates, a company specializing in corporate workshops, coaching, and strategic design that enables clients to integrate DevOps. The author of Designing Delivery: Rethinking IT in the Digital Service Economy, Jeff has more than 30 years of IT experience, from software development to IT integration. You can follow him on Twitter at @jeffsussna
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Viktor Farcic: Hi, Jeff. Before we start talking about DevOps, could you introduce yourself?
Jeff Sussna: I'm an independent consultant focused on Agile, DevOps, and coaching design thinking. Through my company, Sussna Associates, I've been in the IT industry for 30 years and during that time, I've built systems and led organizations across the entire development QA (quality assurance) and operation spectrum.
I was introduced to design thinking and, in particular, service design and cloud computing in 2008, which was somewhat of an epiphany for me because I realized that in...