Long Live the Team
From the outset of this book, we have promoted the importance of long-lived, cross-functional teams. In Chapter 1, Introduction – Start with Why, we led with how we want this book to help the I-shaped individual (specialists in one particular skill) to become more T-shaped (multi-functional knowledge and single skill depth), or even M-shaped (multi-functional knowledge and multiple depth skills).
Above, we explored some ways we can improve the technology. Those suggestions weren't really directly improving the tech. They were focused on the people using the technology and improving their abilities to use technology. How can we measure and learn the impact of improving team skills? What are some of the ways we can visualize this?