Book Image

Managing Microsoft Teams: MS-700 Exam Guide

By : Peter Rising, Nate Chamberlain
Book Image

Managing Microsoft Teams: MS-700 Exam Guide

By: Peter Rising, Nate Chamberlain

Overview of this book

Do you want to build and test your proficiency in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform? Managing Microsoft Teams: MS-700 Exam Guide will help you to effectively plan and implement Microsoft Teams using the Microsoft 365 Teams admin center and Windows PowerShell. You’ll also discover best practices for rolling out and managing MS services for Teams users within your Microsoft 365 tenant. The chapters are divided into three easy-to-follow parts: planning and design, feature policies and administration, and team management, while aligning with the official MS-700 exam objectives to help you prepare effectively for the exam. The book starts by taking you through planning and design, where you’ll learn how to plan migrations, make assessments for network readiness, and plan and implement governance tasks such as configuring guest access and monitoring usage. Later, you’ll understand feature administration, focusing on collaboration, meetings, live events, phone numbers, and the phone system, along with applicable policy configurations. Finally, the book shows you how to manage Teams and membership settings and create app policies. By the end of this book, you'll have learned everything you need to pass the MS-700 certification exam and have a handy reference guide for MS Teams.
Table of Contents (23 chapters)
1
Section 1: Planning and Designing Your Microsoft Teams Deployment
9
Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams
14
Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams
18
Section 4: Mock Exams and Assessments
20
Chapter 16: Mock Exam Answers

Managing resource accounts

Resource accounts are Azure Active Directory (AD) objects (specifically disabled user objects) that can have phone numbers assigned to them. These could be for conference rooms, call queues, auto attendants, equipment, and so on.

When working with Teams, we will use resource accounts specifically for our call queues and auto attendants. Having a resource account designated for these allows us to assign call queues and auto attendant phone numbers. We'll cover the setup of call queues and auto attendants in detail later in this chapter.

First, let's look at the process of creating a new resource account.

Creating and editing a resource account

To create a resource account, do the following:

  1. Go to the Microsoft Teams admin center at https://admin.teams.microsoft.com.
  2. Select Org-wide settings > Resource accounts from the left-hand menu.
  3. Click Add.
  4. Provide the following information for the new resource account:

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