Book Image

Managing Microsoft Teams: MS-700 Exam Guide

By : Peter Rising, Nate Chamberlain
Book Image

Managing Microsoft Teams: MS-700 Exam Guide

By: Peter Rising, Nate Chamberlain

Overview of this book

Do you want to build and test your proficiency in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform? Managing Microsoft Teams: MS-700 Exam Guide will help you to effectively plan and implement Microsoft Teams using the Microsoft 365 Teams admin center and Windows PowerShell. You’ll also discover best practices for rolling out and managing MS services for Teams users within your Microsoft 365 tenant. The chapters are divided into three easy-to-follow parts: planning and design, feature policies and administration, and team management, while aligning with the official MS-700 exam objectives to help you prepare effectively for the exam. The book starts by taking you through planning and design, where you’ll learn how to plan migrations, make assessments for network readiness, and plan and implement governance tasks such as configuring guest access and monitoring usage. Later, you’ll understand feature administration, focusing on collaboration, meetings, live events, phone numbers, and the phone system, along with applicable policy configurations. Finally, the book shows you how to manage Teams and membership settings and create app policies. By the end of this book, you'll have learned everything you need to pass the MS-700 certification exam and have a handy reference guide for MS Teams.
Table of Contents (23 chapters)
1
Section 1: Planning and Designing Your Microsoft Teams Deployment
9
Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams
14
Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams
18
Section 4: Mock Exams and Assessments
20
Chapter 16: Mock Exam Answers

Creating and managing auto attendants

Auto attendants are the bot-like operators for calls that provide numeric button options for users to get to the right department or person. You can either record and upload the audio used by the auto attendant or use text-to-speech technology (system-generated prompts) for the greeting and menu.

Each auto attendant has its own language and time zone, making it easy for it to assist in business needs during local business hours in the most appropriate language. Being available during business hours is helpful, as is the counterpart of configuring it to respond during off-hours, weekends, holidays, and so on in a way that's most appropriate for the context.

Each auto attendant can optionally be configured with a specific person in your organization set as the operator. This allows someone to speak personally with a professional in your organization who is familiar with the business processes or structure of the business area in which...