Book Image

Managing Microsoft Teams: MS-700 Exam Guide

By : Peter Rising, Nate Chamberlain
Book Image

Managing Microsoft Teams: MS-700 Exam Guide

By: Peter Rising, Nate Chamberlain

Overview of this book

Do you want to build and test your proficiency in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform? Managing Microsoft Teams: MS-700 Exam Guide will help you to effectively plan and implement Microsoft Teams using the Microsoft 365 Teams admin center and Windows PowerShell. You’ll also discover best practices for rolling out and managing MS services for Teams users within your Microsoft 365 tenant. The chapters are divided into three easy-to-follow parts: planning and design, feature policies and administration, and team management, while aligning with the official MS-700 exam objectives to help you prepare effectively for the exam. The book starts by taking you through planning and design, where you’ll learn how to plan migrations, make assessments for network readiness, and plan and implement governance tasks such as configuring guest access and monitoring usage. Later, you’ll understand feature administration, focusing on collaboration, meetings, live events, phone numbers, and the phone system, along with applicable policy configurations. Finally, the book shows you how to manage Teams and membership settings and create app policies. By the end of this book, you'll have learned everything you need to pass the MS-700 certification exam and have a handy reference guide for MS Teams.
Table of Contents (23 chapters)
1
Section 1: Planning and Designing Your Microsoft Teams Deployment
9
Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams
14
Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams
18
Section 4: Mock Exams and Assessments
20
Chapter 16: Mock Exam Answers

Optimizing call quality per user with call analytics

Call analytics allows you to view information about calls and meetings for individual users in your Microsoft 365 environment. You can view information relating to devices, network connectivity, and call quality.

With Call analytics, you may view each step of a call or a meeting and use this information to troubleshoot quality issues.

To use per-user Call analytics, we need to complete the following steps:

  1. Open the Teams admin center from https://admin.teams.microsoft.com and navigate to Users:

    Figure 7.20 – Users in the Microsoft Teams admin center

  2. Select a user from the list and click on it. Then scroll down and select Call history as shown in Figure 7.21. Here, you will see a list of calls for the user you have chosen. Click on one of the call entries in this list to view further information:

    Figure 7.21 – Selecting a user

  3. Figure 7.22 shows statistics for this call. You can see the status and...