How do integration platforms work in an enterprise software system?
The need for an integration platform arises from the business itself, as well as from the customers. From the customers' perspective, they would like to browse through all the possible prices, colors, sizes, and many other characteristics of the products and services a business offers. This requires extracting information from multiple systems and presenting that to the customer so that it looks like it came from just one system. Various business processes also need data to be shared and synchronized across different systems to make business decisions and measure the progress of the business. To fulfill all these needs, we require an integration platform. A typical integration platform provides these capabilities, such as the following: