Book Image

Certified Information Security Manager Exam Prep Guide

By : Hemang Doshi
Book Image

Certified Information Security Manager Exam Prep Guide

By: Hemang Doshi

Overview of this book

With cyber threats on the rise, IT professionals are now choosing cybersecurity as the next step to boost their career, and holding the relevant certification can prove to be a game-changer in this competitive market. CISM is one of the top-paying and most sought-after certifications by employers. This CISM Certification Guide comprises comprehensive self-study exam content for those who want to achieve CISM certification on the first attempt. This book is a great resource for information security leaders with a pragmatic approach to challenges related to real-world case scenarios. You'll learn about the practical aspects of information security governance and information security risk management. As you advance through the chapters, you'll get to grips with information security program development and management. The book will also help you to gain a clear understanding of the procedural aspects of information security incident management. By the end of this CISM exam book, you'll have covered everything needed to pass the CISM certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (17 chapters)
1
Section 1: Information Security Governance
4
Section 2: Information Risk Management
8
Section 3: Information Security Program Development Management
13
Section 4: Information Security Incident Management

Incident management metrics and indicators

The effectiveness and efficiency of the incident management process can be best measured through various metrics. Metrics are measures that are used to track and compare the performance of various processes. Metrics are generally developed in the form of key performance indicators (KPIs) and key goal indicators (KGIs).

Key performance indicators and key goal indicators

KPIs are generally quantifiable measures that are used to measure activity; for example, the percentage of incidents detected within 24 hours). KGIs can be either quantitative or qualitative, depending on the process. KGIs are intended to show the progress of a predefined goal. For example, a goal can be to install antivirus on all the systems within 1 month. This can be monitored daily. The KGI can be 5%, for day 1 10%, for day 2 20% for day 3, and so on. KPIs should be able to provide value to the process owner, as well as management. KPIs should not be too complex...