People effects of process change
People are the beating heart of your organization. Have people on board. Your organizational change will likely have a greater chance of success over one where people are disengaged.
When you go through any organizational change, especially ones that may change the roles and responsibilities of the people involved, it is important to consider the effects of this on the people within your organization, not just those directly affected, but the ones who are indirectly affected as well.
Direct impact
When we talk about direct impact, we mean employees who are directly affected by the changes you are proposing. This includes people whose roles and/or responsibilities will change as a result of your proposal.
Of course, by far the biggest impact you will have comes directly in the form of resistance. We discussed in Chapter 5, Avoiding Cultural Anti-Patterns in DevOps, that the reasons for resistance are as follows:
- Fear of losing your...