Performing assessments
Before we dive into the assessments, let’s recap some of Chapter 4, Including the Human Factor in Transformation, and Chapter 5, Leveraging TiSH as Toolkit for Common Understanding. In Chapter 4, Including the Human Factor in Transformation, we introduced Customer Objectives, Application, Functional, Conceptual, Realization (CAFCR) with the Requirements (REQS) layers to turn TiSH into a thinking framework. In Chapter 5, Leveraging TiSH as Toolkit for Common Understanding, we introduced the reasoning approach. In fact, the assessments serve a purpose in this reasoning approach. The reasoning gives the assessments meaning in the exploration of specific details.
First, we identify the dominant need or problem as a starting point. The initial need can be to establish what the position is on the TiSH staircase. We look at the CAFCR views on the following:
- Customer objectives, as in individuals digitally interacting with each other using the Activity...