Determining and implementing best practices
With several options to choose from, especially from a licensing perspective, companies often have questions about which licenses to acquire. The following is a list of best practices that can help an organization decide how to proceed:
- Define service and feature requirements: As we mentioned previously, organizations should evaluate their business requirements and map what services and features that are in the various products map to their business goals and objectives.
- Define user profiles or personas: Especially in larger organizations, Microsoft recommends categorizing employees in profiles or personas based on their location within the organization (such as C-suite users, frontline workers, or knowledge workers), job roles, or some other business criteria. Once the users have been profiled and organized, identify the particular service and feature requirements that those roles or profiles have and map them to the...