Book Image

Microsoft 365 Certified Fundamentals MS-900 Exam Guide - Second Edition

By : Aaron Guilmette, Yura Lee, Marcos Zanre
4 (1)
Book Image

Microsoft 365 Certified Fundamentals MS-900 Exam Guide - Second Edition

4 (1)
By: Aaron Guilmette, Yura Lee, Marcos Zanre

Overview of this book

Microsoft 365 Certified Fundamentals certification demonstrates your foundational knowledge of adopting cloud services, specifically the software as a service (SaaS) model. Exam MS-900 tests your understanding of Microsoft 365 services, components, their implementation, security, licensing, and general cloud concepts. This updated second edition covers all the recent and important changes in the examination in detail to help you achieve certification. You’ll begin by exploring key topics such as Microsoft security and compliance policies, pricing and support, and cloud concepts. The book helps you to understand these concepts with the help of real-world scenarios, learning about platform services such as Microsoft Windows, SharePoint, Microsoft 365 apps, Teams, and Exchange. The content has been updated to include Microsoft Forms, Power Platform, Microsoft 365 Security Center, Windows Virtual Desktop, and Insider Risk Management. Each chapter contains a section that will test your knowledge of the core concepts covered. Finally, you’ll take a practice exam with extra questions to help prepare you for the actual test. By the end of this MS-900 book, you’ll be well-equipped to confidently pass the MS-900 certification exam with the help of the updated exam pattern.
Table of Contents (25 chapters)
1
Section 1:Understanding Cloud Concepts
4
Section 2:Microsoft 365 Core Services and Concepts
11
Section 3:Understanding Security, Compliance, Privacy, and Trust in Microsoft 365
15
Chapter 12: Exploring the Service Trust Portal, Compliance Manager, and the Microsoft 365 Security Center
16
Section 4:Understanding Microsoft 365 Pricing and Support
21
Section 5:Practice Exams
22
Chapter 17: Mock Exam

Support policies

Support policies govern how and when Microsoft will offer assistance for a particular product or service. From the support perspective, both public and private previews typically do not have to abide by the standard Service-Level Agreement (SLA) terms for the service. Public and private previews may have their own limited SLAs, may have no SLA defined, or may explicitly inform you that there is no expectation of any particular responsiveness or availability. And, as stated earlier, previews can be ended or discontinued at any time with no or limited warning.

Unless the preview's specific terms and conditions stipulate differently, preview products are excluded from all SLAs and warranty claims, and the unavailability of products in preview will not constitute an SLA breach that would result in service credit. An example set of preview terms is shown in the following screenshot:

Figure 16.1 – Preview terms

Products in general...