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Data Fluency
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A culture of data fluency needs to be built on a shared understanding of the data sources, data analysis, key metrics, and data products. It requires employees to be on the same page about how data is used and why it is important.
In general, the concept of shared understanding is a fundamental building block for organizational success. It allows everyone to be working toward the same goals, have a common set of principles, and be in alignment about the organizational vision. Creating a shared understanding allows employees to act with autonomy and creativity because they can align their actions to the established mission of the organization’s leaders, as shown in Figure 6-3.
Figure 6-3: It can be difficult to get everyone on the same page.
Within the context of data fluency, shared understanding is based on people knowing what data means and how it is used. The previous section touched on the importance of clearly defining key metrics, the challenges that...
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