Book Image

Data Fluency

By : Zach Gemignani, Chris Gemignani, Richard Galentino, Patrick Schuermann, Nathan Yau‚ÄØ
Book Image

Data Fluency

By: Zach Gemignani, Chris Gemignani, Richard Galentino, Patrick Schuermann, Nathan Yau‚ÄØ

Overview of this book

Analytical data is a powerful tool for growing companies, but what good is it if it hides in the shadows? Bring your data to the forefront with effective visualization and communication approaches and let?Data Fluency:?Empowering Your Organization with Effective Communication?show you the best tools and strategies for getting the job done right. Learn the best practices of data presentation and the ways that reporting and dashboards can help organizations effectively gauge performance, identify areas for improvement, and communicate results. Topics covered in the book include data reporting and communication, audience and user needs, data presentation tools, layout and styling, and common design failures. Those responsible for analytics, reporting, or BI implementation will find a refreshing take on data and visualization in this resource, as will report, data visualization, and dashboard designers.
Table of Contents (20 chapters)
Free Chapter
1
Foreword
12
Titlepage
13
Copyright
14
Dedication
15
About the Authors
16
Credits
17
Acknowledgments
18
End-User License Agreement

Evolution of Data Fluent Cultures

Building a data fluent culture takes time. It is a journey. We’ve worked with many companies who are committed to the process of putting data at the center of their organizational conversations. But it is rare to find an organization that has had success in all the areas described in this chapter.

In one case, we engaged with an innovative healthcare company that helps reduce the cost of employee healthcare. Its customer service-based model is a new approach in the industry. From the CEO on down, it has a deep commitment to using data to improve its processes and prove its value to customers. However, its business model did not have an established measurement approach and key metrics were elusive. As a result, the company tracks a myriad of metrics and continues to search for a shared understanding of what is the right data to focus on. This organization doesn’t lack for commitment in its pursuit of data fluency, but needs to continue to...