Learning from Wikipedia
Possibly the best example of an online living “document” is Wikipedia. Although many people benefit from the front end of Wikipedia, there is a whole ecosystem undergirding the popular website. The data that is viewed by all is created and managed by a network of administrators, bureaucrats, stewards, reviewers, and other specialty groups. The ecosystem governs the content and makes public all edits on any page identifying the author. Each page and piece of data is vetted and improved by the power of collective knowledge. Wikipedia, a nonprofit organization, is fueled by voluntary effort. Yet, few large organizations have figured out how to harness the collective knowledge of their employees or associates.
Objective
The goal for a data fluent organization should be to have multiple mechanisms to provide feedback on data products to ensure they evolve as needs evolve. Those data products that don’t continually change to fit audience needs...