Book Image

Data Fluency

By : Zach Gemignani, Chris Gemignani, Richard Galentino, Patrick Schuermann, Nathan Yau‚ÄØ
Book Image

Data Fluency

By: Zach Gemignani, Chris Gemignani, Richard Galentino, Patrick Schuermann, Nathan Yau‚ÄØ

Overview of this book

Analytical data is a powerful tool for growing companies, but what good is it if it hides in the shadows? Bring your data to the forefront with effective visualization and communication approaches and let?Data Fluency:?Empowering Your Organization with Effective Communication?show you the best tools and strategies for getting the job done right. Learn the best practices of data presentation and the ways that reporting and dashboards can help organizations effectively gauge performance, identify areas for improvement, and communicate results. Topics covered in the book include data reporting and communication, audience and user needs, data presentation tools, layout and styling, and common design failures. Those responsible for analytics, reporting, or BI implementation will find a refreshing take on data and visualization in this resource, as will report, data visualization, and dashboard designers.
Table of Contents (20 chapters)
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About the Authors
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8 Features of Successful Real-time Dashboards

By Zach Gemignani

Real-time dashboards—the types that show up on a big screen in a call center—are an entirely different beast than your standard management dashboard. Their job is to support immediate decision-making. As a result, the information must be easy to interpret, alert users to problems, and make the next action obvious. In addition to key success metrics, real-time dashboards may show detailed data about the action “on the ground.” Here are eight characteristics that can make a real-time dashboard effective:

  1. A summary status that indicates how things stand overall. Users need to tell at a glance whether they should worry. Here’s a great example from an iPhone app called Umbrella. The app provides the most important information you need from a weather report (Figure A-5).

    Figure A-5: The direct approach to weather forecasts

  2. Reflect a well-understood structure of the business. By the time...