Forecasting
How many customers do we expect to be active on a given date in the future? Survival-based forecasting is a powerful tool for answering this and related questions. Survival forecasting builds the answer up from individual customers. By contrast, other forecasting techniques often start with the summary numbers—an approach that makes slicing and dicing the results much harder. This section sketches out how to apply survival analysis to the problem of forecasting the number of customers on a given date.
The forecasting problem has two fundamental components: existing customers and new customers that start in the future. Remember, even new customers can stop during the forecast period, and the forecast needs take this into account.
This section focuses on the question: Based on customers who started after the left truncation date, how many customers will be around on 2006-07-01? The next chapter addresses the issue of left truncation.
July 1st is 181 days after January...