Book Image

Analytics: How to Win with Intelligence

By : John Thompson, Shawn P. Rogers
Book Image

Analytics: How to Win with Intelligence

By: John Thompson, Shawn P. Rogers

Overview of this book

Today, business is moving into an era where information is more valuable than services. Organizations that connect information with their products will have a huge advantage. This book helps people understand the power of data analytics and explains how some of the tools available can be applied to a wide range of applications. It begins with a brief history of analytics and explains how it all began. You'll learn about several common analytical approaches and the tools that data scientists use to analyze data. You'll gain insight into some staffing models, technologies, organizational structures, and analytical approaches used in the previous two eras of analytics. As you progress through the chapters, you'll also get a glimpse into the future of the analytical marketplace. After reading this book, you will be able to help your team deploy analytical elements into your operations and become competitive in your business.
Table of Contents (11 chapters)
Free Chapter
1
Foreword by Tom Davenport

1. Maturing users

The first driver is a maturing user community. In and of itself, this trend doesn’t seem too surprising; as technologies evolve, so do users. Moreover, as data becomes more accessible, the user community evolves to consume and apply that data. In the specific case of data analytics users, though, this maturation appears to be happening at blinding speed.

All across the typical enterprise, people want to get their hands-on data and the insights that can be derived from it. And while the population of users is growing, so is their level of sophistication. A few years back, business users settled for the “queue up and wait” style of analytics. They would review a report, gain a bit of insight based on the historical data, and take their question to a data expert who had the specialized tools, data access, and skill set to help them get to the next level of insight. Then it could (and often did) take days or weeks for the answer to come back,...