Book Image

IBM Watson Projects

By : James D. Miller
Book Image

IBM Watson Projects

By: James D. Miller

Overview of this book

IBM Watson provides fast, intelligent insight in ways that the human brain simply can't match. Through eight varied projects, this book will help you explore the computing and analytical capabilities of IBM Watson. The book begins by refreshing your knowledge of IBM Watson's basic data preparation capabilities, such as adding and exploring data to prepare it for being applied to models. The projects covered in this book can be developed for different industries, including banking, healthcare, media, and security. These projects will enable you to develop an AI mindset and guide you in developing smart data-driven projects, including automating supply chains, analyzing sentiment in social media datasets, and developing personalized recommendations. By the end of this book, you'll have learned how to develop solutions for process automation, and you'll be able to make better data-driven decisions to deliver an excellent customer experience.
Table of Contents (12 chapters)

Behavior

Moving on! Watson Analytics for Social Media analyzes text found in social media content in an attempt to determine the behavior of the authors. The behavior visualization shows the number of mentions by author in each of the following behavior categories:

  • Authors that are users of a topic (themes or topics actually mentioned by authors)
  • Authors that are prospective users of a topic
  • Authors that are churners of a topic

The following screenshot shows the behavior visualization page:

Behavior visualization page

The behavior visualization shows three individual charts. The charts are broken down by the topics that authors have exhibited this behavior against, and also by the themes mentioned by these authors. We see our project broken down by authors' use of Service, Satisfaction and Quality. Of course, as with all of the other visualizations, the behavior visualization...