Book Image

The Applied AI and Natural Language Processing Workshop

By : Krishna Sankar, Jeffrey Jackovich, Ruze Richards
Book Image

The Applied AI and Natural Language Processing Workshop

By: Krishna Sankar, Jeffrey Jackovich, Ruze Richards

Overview of this book

Are you fascinated with applications like Alexa and Siri and how they accurately process information within seconds before returning accurate results? Are you looking for a practical guide that will teach you how to build intelligent applications that can revolutionize the world of artificial intelligence? The Applied AI and NLP Workshop will take you on a practical journey where you will learn how to build artificial intelligence (AI) and natural language processing (NLP) applications with Amazon Web services (AWS). Starting with an introduction to AI and machine learning, this book will explain how Amazon S3, or Amazon Simple Storage Service, works. You’ll then integrate AI with AWS to build serverless services and use Amazon’s NLP service Comprehend to perform text analysis on a document. As you advance, the book will help you get to grips with topic modeling to extract and analyze common themes on a set of documents with unknown topics. You’ll also work with Amazon Lex to create and customize a chatbot for task automation and use Amazon Rekognition for detecting objects, scenes, and text in images. By the end of The Applied AI and NLP Workshop, you’ll be equipped with the knowledge and skills needed to build scalable intelligent applications with AWS.
Table of Contents (8 chapters)
Preface

Amazon Connect Basics

Amazon Connect is a service from AWS (Amazon Web Services) that allows you to create cloud-based contact centers. This means that people can use a telephone number to contact the service and have conversations with bots or human representatives. In this chapter, we are primarily interested in automating interaction using the chatbot that we built in the previous chapter.

Some key features of Amazon Connect are as follows:

  • It is easy to set up and use Connect with workflows that are defined using a graphical editor.
  • There is no infrastructure to deploy or manage, so contact centers can be scaled up and down quickly.
  • It is a pay-as-you-go service, so there is no setup or monthly fees. We will be using the free tier, so we should not have to pay anything to use the service. For commercial usage, charges are based on rates per minute.
  • Amazon Connect is deployed in 42 availability zones and within 16 geographic regions.

    Disclaimer

    Unfortunately...