Exploring the purpose and benefits of knowledge mining solutions
Ocean Smart is constantly acquiring new digital assets and physical paperwork from customers, partners, suppliers, and internal employees. This proliferation of data has developed a tremendous opportunity for organizations to extract critical information from all those data sources. Documents are delivered via email containing details of products being procured, inventory levels, financial documents, sales-related documents, and much more. Customer call centers are capturing audio details of calls in a digital format used to improve training systems and customer experience. Cameras are capturing video of production-floor processes, the movement of products and employees around different areas in buildings, the exteriors of facilities for security tracking, and other relevant details about business operations. They also gather images of finished goods, raw materials, products being delivered to customers, and other opportunities...