Book Image

Democratizing Artificial Intelligence with UiPath

By : Fanny Ip, Jeremiah Crowley
Book Image

Democratizing Artificial Intelligence with UiPath

By: Fanny Ip, Jeremiah Crowley

Overview of this book

Artificial intelligence (AI) enables enterprises to optimize business processes that are probabilistic, highly variable, and require cognitive abilities with unstructured data. Many believe there is a steep learning curve with AI, however, the goal of our book is to lower the barrier to using AI. This practical guide to AI with UiPath will help RPA developers and tech-savvy business users learn how to incorporate cognitive abilities into business process optimization. With the hands-on approach of this book, you'll quickly be on your way to implementing cognitive automation to solve everyday business problems. Complete with step-by-step explanations of essential concepts, practical examples, and self-assessment questions, this book will help you understand the power of AI and give you an overview of the relevant out-of-the-box models. You’ll learn about cognitive AI in the context of RPA, the basics of machine learning, and how to apply cognitive automation within the development lifecycle. You’ll then put your skills to test by building three use cases with UiPath Document Understanding, UiPath AI Center, and Druid. By the end of this AI book, you'll be able to build UiPath automations with the cognitive capabilities of intelligent document processing, machine learning, and chatbots, while understanding the development lifecycle.
Table of Contents (16 chapters)
1
Section 1: The Basics
5
Section 2: The Development Life Cycle with AI Center and Document Understanding
10
Section 3: Building with UiPath Document Understanding, AI Center, and Druid

Creating a future state design

With our new understanding of the current state and the pain points of the IT team, we can start by creating a future state design of the automation, as represented in the following diagram:

Figure 10.1 – Future state design of the IT helpdesk bot

In the future state design of the use case, we could have a human launch our Druid chatbot (which could be connected to Slack, Microsoft Teams, or via the web), and prompt the chatbot to help with either password resets or application upgrades. Once the chatbot receives the request, it can trigger UiPath automation with an input argument on the specific task (password reset or application upgrade).

Before we go into details on the future state design, it's important to know some of the basics of building a chatbot. All conversational flows contain intent and dialog, which are the building blocks of a chatbot. When we represent a conversation between a person and our...