Book Image

AI-Powered Commerce

By : Andy Pandharikar, Frederik Bussler
Book Image

AI-Powered Commerce

By: Andy Pandharikar, Frederik Bussler

Overview of this book

Commerce.AI is a suite of artificial intelligence (AI) tools, trained on over a trillion data points, to help businesses build next-gen products and services. If you want to be the best business on the block, using AI is a must. Developers and analysts working with AI will be able to put their knowledge to work with this practical guide. You'll begin by learning the core themes of new product and service innovation, including how to identify market opportunities, come up with ideas, and predict trends. With plenty of use cases as reference, you'll learn how to apply AI for innovation, both programmatically and with Commerce.AI. You'll also find out how to analyze product and service data with tools such as GPT-J, Python pandas, Prophet, and TextBlob. As you progress, you'll explore the evolution of commerce in AI, including how top businesses today are using AI. You'll learn how Commerce.AI merges machine learning, product expertise, and big data to help businesses make more accurate decisions. Finally, you'll use the Commerce.AI suite for product ideation and analyzing market trends. By the end of this artificial intelligence book, you'll be able to strategize new product opportunities by using AI, and also have an understanding of how to use Commerce.AI for product ideation, trend analysis, and predictions.
Table of Contents (17 chapters)
1
Section 1:Benefits of AI-Powered Commerce
5
Section 2:How Top Brands Use Artificial Intelligence
11
Section 3:How to Use Commerce.AI for Product Ideation, Trend Analysis, and Predictions

Enhancing service offerings

Enhancing your service offerings requires a holistic approach, where you look at your offerings from end to end. Your competitors are constantly improving their service offerings based on customer feedback and analysis, so it's crucial for you to do the same. In particular, you can use Service AI to enhance your service offerings in five ways:

  • Identifying growth areas
  • Leveraging AI for creating stronger service offerings
  • Identifying opportunities to boost customer loyalty
  • Finding new uses for your store
  • Getting a picture of bottlenecks before they escalate

Let's explore each of these areas in detail.

Identifying growth areas

Growing revenues is hard. Businesses that have succeeded at scale have all had one thing in common: the ability to continuously generate new value and enhance existing offerings by giving customers more of what they want. In the process, these businesses have created tremendous customer...