Book Image

AI-Powered Commerce

By : Andy Pandharikar, Frederik Bussler
Book Image

AI-Powered Commerce

By: Andy Pandharikar, Frederik Bussler

Overview of this book

Commerce.AI is a suite of artificial intelligence (AI) tools, trained on over a trillion data points, to help businesses build next-gen products and services. If you want to be the best business on the block, using AI is a must. Developers and analysts working with AI will be able to put their knowledge to work with this practical guide. You'll begin by learning the core themes of new product and service innovation, including how to identify market opportunities, come up with ideas, and predict trends. With plenty of use cases as reference, you'll learn how to apply AI for innovation, both programmatically and with Commerce.AI. You'll also find out how to analyze product and service data with tools such as GPT-J, Python pandas, Prophet, and TextBlob. As you progress, you'll explore the evolution of commerce in AI, including how top businesses today are using AI. You'll learn how Commerce.AI merges machine learning, product expertise, and big data to help businesses make more accurate decisions. Finally, you'll use the Commerce.AI suite for product ideation and analyzing market trends. By the end of this artificial intelligence book, you'll be able to strategize new product opportunities by using AI, and also have an understanding of how to use Commerce.AI for product ideation, trend analysis, and predictions.
Table of Contents (17 chapters)
1
Section 1:Benefits of AI-Powered Commerce
5
Section 2:How Top Brands Use Artificial Intelligence
11
Section 3:How to Use Commerce.AI for Product Ideation, Trend Analysis, and Predictions

Engaging your customers with ease

In this section, we'll explain how to use Commerce.AI voice surveys to engage your customers with ease, by creating and deploying customer surveys and questionnaires quickly using our easy-to-use templates. We'll also show you how you can implement findings in your product innovation strategies and workflows.

In particular, we'll look at how to use these seven voice survey templates:

  • Product feature prioritization
  • New service offering
  • Post-purchase survey
  • Hotel experience
  • Store experience
  • Post-call survey
  • Pricing survey

Let's begin with an exploration of one of the most popular types of voice surveys – the product feature prioritization survey.

Product feature prioritization

Product teams are always looking for ways to make their products better. In particular, they're always seeking opportunities to improve User Experience (UX). Unfortunately, there's often a big...