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Data Management Strategy at Microsoft

Data Management Strategy at Microsoft

By : Aleksejs Plotnikovs
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Data Management Strategy at Microsoft

Data Management Strategy at Microsoft

5 (4)
By: Aleksejs Plotnikovs

Overview of this book

Microsoft pioneered data innovation and investment ahead of many in the industry, setting a remarkable standard for data maturity. Written by a data leader with over 15 years of experience following Microsoft’s data journey, this book delves into every crucial aspect of this journey, including change management, aligning with business needs, enhancing data value, and cultivating a data-driven culture. This book emphasizes that success in a data-driven enterprise goes beyond relying solely on modern technology and highlights the importance of prioritizing genuine business needs to propel necessary modernizations through change management practices. You’ll see how data-driven innovation does not solely reside within central IT engineering teams but also among the data's business owners who rely on data daily for their operational needs. This guide empower these professionals with clean, easily discoverable, and business-ready data, marking a significant breakthrough in how data is perceived and utilized throughout an enterprise. You’ll also discover advanced techniques to nurture the value of data as unique intellectual property, and differentiate your organization with the power of data. Its storytelling approach and summary of essential insights at the end of each chapter make this book invaluable for business and data leaders to advocate for crucial data investments.
Table of Contents (19 chapters)
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Part 1:Thinking Local, Acting Global
6
Part 2: Build Insights to Global Capabilities
11
Part 3: Intelligent Future

Thousands to One – From Locally Siloed to Globally Centralized Processes

In this chapter, we will reflect on our transformative journey in which we evolved from 12 local data teams into a global data management powerhouse. Each region presented unique challenges with distinct data workflows and business requirements. Initially, our localized approach was effective, but the transition to a global scale necessitated a fundamental change in our processes and consolidation strategies.

We’ll review these strategies, along with easy and relevant examples, in the coming pages.

We will start with a pivotal example of this transition – our benchmark CRM account creation process, which merged various local practices into a unified global procedure. As we downsized and globalized our team, the focus shifted to streamlining and optimizing operations. The Service Request Tracking Tool (SRTT) emerged as a crucial tool in standardizing service delivery and gaining insights...

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Data Management Strategy at Microsoft
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