Book Image

Microsoft Forefront Identity Manager 2010 R2 Handbook

By : Kent Nordstrom
Book Image

Microsoft Forefront Identity Manager 2010 R2 Handbook

By: Kent Nordstrom

Overview of this book

Microsoft's Forefront Identity Manager simplifies enterprise identity management for end users by automating admin tasks and integrating the infrastructure of an enterprise with strong authentication systems. The "Microsoft Forefront Identity Manager 2010 R2 Handbook" is an in-depth guide to Identity Management. You will learn how to manage users and groups and implement self-service parts. This book also covers basic Certificate Management and troubleshooting. Throughout the book we will follow a fictional case study. You will see how to implement IM and also set up Smart Card logon for strong administrative accounts within Active Directory. You will learn to implement all the features of FIM 2010 R2. You will see how to install a complete FIM 2010 R2 infrastructure including both test and production environment. You will be introduced to Self-Service management of both users and groups. FIM Reports to audit the identity management lifecycle are also discussed in detail. With the "Microsoft Forefront Identity Manager 2010 R2 Handbook" you will be able implement and manage FIM 2010 R2 almost effortlessly.
Table of Contents (21 chapters)
Microsoft Forefront Identity Manager 2010 R2 Handbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
8
Using FIM to Manage Office 365 and Other Cloud Identities
Afterword
Index

Troubleshooting


Depending on the part where we see the failure and the type of failure, the first problem is to isolate where the problem is.

Let's look at an example. If a user reports that he is unable to reset his password using his Windows client, there are a number of errors that might have occurred, such as:

  • The client is missing the add-ins and extensions

  • The add-ins and extensions are not configured correctly

  • The user is not part of the required set

  • The MPR is misconfigured

  • The workflow activity is not working

  • FIM Service is missing some permissions in FIM Sync

  • The AD MA is not configured correctly

  • FIM Sync is unable to reset the password on the DC

  • The DCs are not replicating as expected

A long list, and I have probably still missed some. What I am trying to show is that we need quite a bit of information about the error, in order to narrow down where the problem lies.

I will not be able to give you a complete guide to all scenarios, I won't even try. Instead I will give you some common errors...