As you work through building and teaching your Canvas course, you are bound to run into questions or concerns about your course. In some instances, you might encounter error messages, broken links, or other problems within your course. Fortunately, Canvas has a vast number of built-in resources that you can utilize to help solve your problems. In addition, there are other resources available online or through your institution that can help you solve problems and answer questions you might encounter. In this chapter, we will discuss a number of options you have, both built into Canvas or available elsewhere, to obtain help with Canvas should you run into trouble. Topics covered in this chapter include the following:
Searching and using the Canvas Guides
Reporting a problem with Canvas
Obtaining pricing information for the use of Canvas at your institution
Requesting a new feature for Canvas
Finding help from your institution's tech support team
To begin, let's start...