A business solution architect is a functional resource that has the ability to participate across all of the functional areas of a business solution. An implementation partner should provide a business solution architect who has participated in several implementations of the targeted business solution. The business solution architect should have an understanding of both the business process and how the packaged software supports the business process. Most important is that a business solution architect must be someone who is able to lead and persuade others in their recommendations because they will have a huge impact on customer decisions.
Key responsibilities for the business solution architect include:
Identifying and addressing conflicting business requirements
Identifying and addressing conflicting packaged software configuration decisions
Performing knowledge transfer with the customer in order to build a business solution architect...