Book Image

IBM Lotus Sametime 8 Essentials: A User's Guide

Book Image

IBM Lotus Sametime 8 Essentials: A User's Guide

Overview of this book

IBM Lotus Sametime software allows you to collaborate and communicate with others in real time. By using Sametime, you can communicate with your peers and teammates with the Sametime Connect client, embedded Sametime integration with Lotus Notes or Microsoft Outlook e-mail, or on mobile devices like a Blackberry. You will be able to connect to your colleagues via text, voice, video, or by setting up an online meeting with colleagues in several sites or countries getting the information you need to do your job and make better and faster decisions.This user guide enables you, no matter what your skill level, to develop and increase your knowledge of Sametime and how to use each feature from start to finish. It shows how you can effectively collaborate with your colleagues and teammates both in your organization and outside your organization by using the features of Sametime. It's practical, and most of all, fun!This book takes you from the basics of Sametime through to the most advanced features with a focus on real work-related situations along with plenty of screen prints to guide you. You'll learn everything from how to conduct a quick chat to conducting an online meeting. Or perhaps you want to learn how to take advantage of Sametime's telephony features or set up an online poll? The book starts by teaching you how to install Sametime and set up a contact list of people with whom you interact. Next, you learn how the chat feature of Sametime works, from using basic text to sharing screen-capture images. You learn how to use Sametime both within an organization and with other external instant messaging services like AOL, Yahoo, and Google. However, Sametime isn't restricted to just the Sametime client. You learn how to use Sametime from a web browser as well as from a mobile device. Meeting rooms with screen sharing, whiteboarding, audio, and video features are covered, as well as how Sametime integrates into an organization's phone system so that you can have a single place to go for all your communication and collaboration needs. Learn how Sametime advanced features like persistent chats and broadcast communities can help your project teams stay organized. And finally learn about Sametime 8.5 and 8.5.1.
Table of Contents (21 chapters)
IBM Lotus Sametime 8 Essentials
Credits
About the Authors
Acknowledgement
About the Reviewers
Preface

Chapter 4. Managing Your Connections: Making the most of your Sametime Contacts

With your Sametime client up and running, you'd like to start chatting with your colleagues. To do so, you need to add their names to your contact list. Once someone is in your contact list, you can start communicating and collaborating with them in a number of different ways.

In this chapter, you'll learn how to:

  • Add and remove people from your contact list

  • Understand the different types of directory entries you might encounter

  • Create nicknames for the people on your contact list

  • Categorize your contacts into different groups

  • Sort your contacts and groups

  • Manage groups and contacts between different types of Sametime clients

  • Use "type-ahead" on your contact list

  • Display a contact's business card

  • Manage your online presence when you're on Sametime

  • Create group chats between three or more contacts

Managing your contacts

Let's start managing your contact list by adding the names of those colleagues or friends you would like...