Book Image

IBM Sametime 8.5.2 Administration Guide

Book Image

IBM Sametime 8.5.2 Administration Guide

Overview of this book

Sametime 8.5.2 delivers a state-of-the-art enterprise-ready instant messaging and meeting service. This Administrator's Guide navigates through the range of Sametime server components and features, providing you with the essential information required to install, administer and troubleshoot your Sametime 8.5.2 environment.The IBM Sametime 8.5.2 Administration Guide cuts through the complexity of architecting, installing, and administering all the moving parts of the latest version of Sametime. With this book, you will be able to make the necessary decisions when it comes to choosing which server components you need and how to install them to get the most performance and maintainability from the software. Starting with an overview of Sametime 8.5.2, you will then dive into each server component. You learn what each one does, why it might be needed in your environment, and what you need to have in place to run it. By the end, you’ll have Sametime running and configured properly for your particular situation.With flexibility comes complexity-- but not with this guide. You’ll learn how different architectures are possible and how to prepare properly for the installation of Sametime. You’ll learn how to install the servers in the right order so that you can maintain and expand your environment in the future. You’ll also find out how best to monitor your Sametime environment for issues, as well as how to effectively troubleshoot those problems so that you can quickly get Sametime running again.The IBM Sametime 8.5.2 Administration Guide is the perfect one-stop resource for learning important installation and configuration details quickly and easily.
Table of Contents (24 chapters)
IBM Sametime 8.5.2 Administration Guide
Credits
Foreword
About the Authors
Acknowledgement
About the Reviewers
www.PacktPub.com
Preface
WebSphere Application Server-Related Resources

The Sametime system offerings


Sametime is not a "one size fits all" offering. You have the power to decide what level of Sametime you would like to license and install based on the feature level that makes sense for your organization. There are four levels of Sametime available: Entry, Standard, Advanced, and Unified Telephony. Each subsequent level adds features to the previous level and determines what options you will have at your disposal.

Sametime Entry: Sametime Entry is the "get your feet wet" version of Sametime. As its name suggests, it provides a basic set of options which include: instant messaging, online awareness, geographic information, screen capture, and Microsoft product integration.

Sametime Standard: Sametime Standard takes instant messaging to the next level by building on the Sametime Entry features to include: file transfers, screen captures, alerts, voice and video chats, web conferencing with video and/or audio as well as screen sharing and chat over VoIP networks; integration with public IM systems such as AOL and Google through the Sametime Gateway system. Some integrated telephony voice options are available with third-party vendor support such as "click to call" and call management. Users can communicate with their Sametime contacts with mobile devices such as Blackberries, iPhones, iPads, Android, and Windows Mobile phones.

Sametime Advanced: Sametime Advanced adds the additional functionality of social networking features in your instant messaging client. Sametime Advanced offers a persistent chat room service, broadcast chat messages, the ability to set up instant surveys, screen sharing, and remote machine control all from within the Sametime client. In addition, in many ways the social networking features of Sametime Advanced act as a real-time complement to those of IBM Connections. Sametime Advanced provides the ability to build communities people can subscribe to, enabling them to share their knowledge amongst a group of like users and send out questions and discussions to those community users in real time.

Sametime Unified Telephony: Sametime Unified Telephony adds "unified communication" functionality. Many organizations are seeking to integrate chat, email, and office applications, with what has typically been only phone-based functionality such as voice mail, call routing, and caller presence. Sametime Unified Telephony adds those features to the Sametime product set.

Feature

Sametime Entry

Sametime Standard

Sametime Advanced

Sametime Unified Telephony

Instant messaging

 

Presence awareness

 

Persistent group chat

  

 

Broadcast

  

 

Instant screen sharing

  

 

Microsoft Office/Outlook integration

 

Web conferencing

 

 

VoIP chat

 

Video

 

Support for mobile devices

 

Interoperability with supported public IM networks

 

 

Softphone

   

Click to call/conference

   

A more complete list of available options for each Sametime offering can be found at http://www.ibm.com/software/lotus/products/sametime/versioncompare/.

Sametime also has the ability to connect with external instant messaging communities through the Sametime Gateway. The Sametime Gateway is an additional server that communicates between your Sametime environment and other messaging environments such as AOL Instant Messenger, Google Talk, and other communities that use the XMPP protocol.

For more information on Sametime Gateway, please review http://publib.boulder.ibm.com/infocenter/sametime/v8r5/index.jsp?topic=/com.ibm.help.sametime.v85.doc/overview/over_server_gw.html.