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IBM Sametime 8.5.2 Administration Guide

Book Image

IBM Sametime 8.5.2 Administration Guide

Overview of this book

Sametime 8.5.2 delivers a state-of-the-art enterprise-ready instant messaging and meeting service. This Administrator's Guide navigates through the range of Sametime server components and features, providing you with the essential information required to install, administer and troubleshoot your Sametime 8.5.2 environment.The IBM Sametime 8.5.2 Administration Guide cuts through the complexity of architecting, installing, and administering all the moving parts of the latest version of Sametime. With this book, you will be able to make the necessary decisions when it comes to choosing which server components you need and how to install them to get the most performance and maintainability from the software. Starting with an overview of Sametime 8.5.2, you will then dive into each server component. You learn what each one does, why it might be needed in your environment, and what you need to have in place to run it. By the end, you’ll have Sametime running and configured properly for your particular situation.With flexibility comes complexity-- but not with this guide. You’ll learn how different architectures are possible and how to prepare properly for the installation of Sametime. You’ll learn how to install the servers in the right order so that you can maintain and expand your environment in the future. You’ll also find out how best to monitor your Sametime environment for issues, as well as how to effectively troubleshoot those problems so that you can quickly get Sametime running again.The IBM Sametime 8.5.2 Administration Guide is the perfect one-stop resource for learning important installation and configuration details quickly and easily.

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IBM Sametime 8.5.2 Administration Guide
Nov, 2011 | 484 pages
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Table of Contents (24 chapters)
IBM Sametime 8.5.2 Administration Guide
IBM Sametime 8.5.2 Administration Guide
Credits
Credits
Foreword
Foreword
About the Authors
About the Authors
Acknowledgement
Acknowledgement
About the Reviewers
About the Reviewers
www.PacktPub.com
www.PacktPub.com
Preface
Preface
Free Chapter
1
Collaborate in Real Time: Introducing Sametime 8.5.2
Collaborate in Real Time: Introducing Sametime 8.5.2
What's new in Sametime 8.5.2
Sametime 8.5.2 server architecture
Sametime 8.5.2 clients: Something for everyone!
The Sametime system offerings
Understanding Sametime licensing
Why install or upgrade to Sametime 8.5.2?
Summary
2
The Sametime 8.5.2 Servers—Up Close and Personal
The Sametime 8.5.2 Servers—Up Close and Personal
Sametime Community Server
Sametime Systems Console Server
Sametime Classic Meeting Server
Sametime Meeting Server
Sametime Proxy Server
Sametime Media Manager Server
Sametime TURN Server
Sametime Bandwidth Manager Server
Operating system options
Summary
3
Telephony Integration: Working with Sametime Telephony
Telephony Integration: Working with Sametime Telephony
Unified Communication and Telephony
Telephony options available in Sametime
Sametime Unified Telephony
Sametime Unified Telephony Lite client
Connecting Sametime 8.5.2 Connect to telephony products
Adding audio and conferencing to your Sametime client
Adding web conferencing to the Meeting Center
Summary
4
The Infrastructure: Understanding Sametime and WebSphere Application Server Architecture
The Infrastructure: Understanding Sametime and WebSphere Application Server Architecture
Introducing WebSphere Application Server
Why is WebSphere Application Server used with Sametime?
WebSphere Application Server concepts and terms
WebSphere Application Server file locations
WebSphere deployments
Summary
5
Executive Decisions: Preparing for your Sametime 8.5.2 Installation
Executive Decisions: Preparing for your Sametime 8.5.2 Installation
Decisions required for planning your Sametime environment
What is needed for growth and stability?
Obtaining Sametime software
Sametime 8.5.2 software prerequisites
Sametime 8.5.2 hardware requirements
Planning for the WAS environment
Coexistence or migration: What is required?
Planning for DB2
Planning for LDAP
Planning for network requirements
Summary
6
Ready, Set, Install: Installing Sametime 8.5.2
Ready, Set, Install: Installing Sametime 8.5.2
Downloading Sametime 8.5.2 software
Understanding the Sametime server install
Installing DB2
Installing the Sametime System Console
Configuring LDAP
Installing a Sametime Community Server
Installing a Sametime Proxy Server
Installing a Sametime Media Server
Installing a Meeting Server DB2 database
Installing a Sametime Meeting Server
Installing a Bandwidth Manager Server
Installing a TURN Server
Adding web conferencing to browser-based meetings
Troubleshooting the installation
Summary
7
Collaborate Securely: Setting up Authentication and Securing your Sametime Environment
Collaborate Securely: Setting up Authentication and Securing your Sametime Environment
Understanding WAS authentication
LDAP and its use
Migrating from Domino Directory to LDAP
Sample deployment scenarios
Understanding federated repositories
Using Single Sign-On for Sametime and other Domino and WAS servers
Understanding WAS SSL configuration
Summary
8
Making it Personal: Using Sametime Business Card
Making it Personal: Using Sametime Business Card
Sametime Business Card
Configuring Business Cards
Using IBM Connections Business Cards for Sametime
Creating custom Business Cards
Using and storing photos
Troubleshooting Business Cards
Business Cards and the Sametime clients
Summary
9
Extending the Sametime Environment: Connecting to Sametime Advanced and Sametime Gateway
Extending the Sametime Environment: Connecting to Sametime Advanced and Sametime Gateway
Introducing Sametime Advanced
Features of Sametime Advanced
Integrating Sametime Advanced into your environment
Installing Sametime Advanced
Introducing Sametime Gateway
Features of Sametime Gateway
Deployment options for Sametime Gateway
Connecting a Sametime Gateway Server to your existing Sametime environment
Coexistence and compatibility
Summary
10
The End User Experience: Preparing for Sametime Client Deployments
The End User Experience: Preparing for Sametime Client Deployments
What Sametime client software is available
Downloading Sametime software
Sametime client versions
Deploying Sametime client software
Customizing the client installation package
Managing client preferences
Audio-visual plugin
Considerations for upgrading Sametime clients
Summary
11
Collaborate from Anywhere: Sametime 8.5.2 and Mobile Devices
Collaborate from Anywhere: Sametime 8.5.2 and Mobile Devices
Sametime Mobile
Configuring the Sametime Community Server for mobile access
Connecting Sametime Mobile to the Sametime Community Server
Configuring the Sametime Community and Proxy Servers
Sametime Mobile clients
Summary
12
Managing and Monitoring the Sametime 8.5.2 Server Environment
Managing and Monitoring the Sametime 8.5.2 Server Environment
Reviewing user activity
Reviewing Community Server activity
Monitoring and managing Meeting Rooms
LDAP troubleshooting
Managing WebSphere Application Server processes
Basic WebSphere Application Server troubleshooting
Summary
Sametime 8.5.2 Installation Worksheets
Sametime 8.5.2 Installation Worksheets
Sample worksheets
Sametime Install package names
Summary
Sametime 8.5.2 Related Resources
Sametime 8.5.2 Related Resources
Customizing the Sametime client
Sametime client plugins and/or widgets
Sametime SDK
Sametime clustering or running on partitioned servers
Migrating from Domino Directory authentication to LDAP
Integrating SPNEGO with Sametime
Sametime Unified Telephony
Resources for Sametime documentation
Sametime Gateway Server
Help! I need somebody! Where to find help when using the SSC
Certification and training resources
The Sametime song
Summary
Sametime 8.5.2 Network-Related Resources
Sametime 8.5.2 Network-Related Resources
Required ports for Sametime servers
Running Sametime with IPv6 addressing
Understanding NAT and Sametime
Troubleshooting or tuning your network for Sametime
Additional monitoring and tuning resources
Sample network configurations
Summary
WebSphere Application Server-Related Resources
WebSphere Application Server-Related Resources

Understanding Sametime licensing

You may be ready to implement or upgrade Sametime. What software licenses are required? Both Sametime Entry and Sametime Standard are at, as of the time of publication, version 8.5.2. Licensing is required for the Sametime server only.

What about Sametime Entry? Perhaps your organization or company only wants to implement instant messaging. Sametime Entry would be a good solution for you. Sametime Entry requires the Community Server component only. To determine what you require for hardware or operating system requirements, review the tables earlier in the chapter for the specific requirements for a Community Server and the operating systems that will support it. Sametime Entry will support connectivity for the Sametime Connect Client, the embedded Lotus Notes client (Lotus Notes 8.5.1 FP2 at a minimum is required) or a Microsoft Outlook enabled client.

Sametime Advanced requires the installation of additional software applications and is currently at version 8.5.2. These additional applications include an LDAP directory, DB2, WebSphere MQ, and WebSphere Event Broker. Licensing Sametime Advanced grants you the license to run DB2 and the WebSphere components.

Sametime Unified Telephony also requires separate licensing and software, and is currently at version 8.5.2. In addition to the Sametime server software, the Telephony Control Server and Telephony Application Server must be installed. This bundles together and installs Tivoli System Automation for multi-platforms, Telephony Application Server Framework, WebSphere Application Server, and Tivoli Directory Integrator. The Sametime Unified Telephony license grants you the authority to run these additional software tools in the bundle.

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