Book Image

IBM Sametime 8.5.2 Administration Guide

Book Image

IBM Sametime 8.5.2 Administration Guide

Overview of this book

Sametime 8.5.2 delivers a state-of-the-art enterprise-ready instant messaging and meeting service. This Administrator's Guide navigates through the range of Sametime server components and features, providing you with the essential information required to install, administer and troubleshoot your Sametime 8.5.2 environment.The IBM Sametime 8.5.2 Administration Guide cuts through the complexity of architecting, installing, and administering all the moving parts of the latest version of Sametime. With this book, you will be able to make the necessary decisions when it comes to choosing which server components you need and how to install them to get the most performance and maintainability from the software. Starting with an overview of Sametime 8.5.2, you will then dive into each server component. You learn what each one does, why it might be needed in your environment, and what you need to have in place to run it. By the end, you’ll have Sametime running and configured properly for your particular situation.With flexibility comes complexity-- but not with this guide. You’ll learn how different architectures are possible and how to prepare properly for the installation of Sametime. You’ll learn how to install the servers in the right order so that you can maintain and expand your environment in the future. You’ll also find out how best to monitor your Sametime environment for issues, as well as how to effectively troubleshoot those problems so that you can quickly get Sametime running again.The IBM Sametime 8.5.2 Administration Guide is the perfect one-stop resource for learning important installation and configuration details quickly and easily.
Table of Contents (24 chapters)
IBM Sametime 8.5.2 Administration Guide
Credits
Foreword
About the Authors
Acknowledgement
About the Reviewers
www.PacktPub.com
Preface
WebSphere Application Server-Related Resources

LDAP troubleshooting


A directory accessible through LDAP is central to all Sametime interactions. The Community Server authenticates users who login against the known LDAP directories. It then creates a SSO token to handle authentication to the other server components such as the Meeting Server. LDAP authentication and a large amount of LDAP traffic is generated from the Community Server. An example of this traffic would be when the server is monitoring presence awareness or displaying nested groups in a buddy list.

A poorly performing LDAP server can impact the entire Sametime infrastructure. For users, poor LDAP performance manifests itself in the form of unreliable presence awareness on the Community Server, slow performing lookups for people or groups, or even failed logins. In most Sametime environments, the LDAP server is the one component other than the operating system itself that falls outside the management of the traditional Sametime administrator. Despite this constraint, there...