Now that we've seen the management of all types of assets and CIs in ServiceDesk Plus, we can focus on the only missing link of managing procurements and unassigned assets, or inventory. This can be done from the Purchase tab. The supplier's or vendor's information, along with the price quotes and offerings, can also be tracked under this module. The following screenshot represents the typical purchase order process flow:
A new Purchase Order (PO) can be created by clicking on the Create PO button in the Purchase Order Flow block, or by clicking on the New Purchase Order button, or by choosing Purchase Order from the Create new section of the Quick Actions dropdown.
To approve or reject POs, the approver can click on the PO Name from the list of Purchase Orders and then click on Approve this PO or Reject this PO from the Actions dropdown on the tasks bar at the top. These options are visible only to the approvers of the purchase orders.
Once approved, the Actions |...