Before we start configuring a database we need to know what we are doing with it, what the plan is. A product knowledge sheet can have quite a lot of different types of information depending on the product and the target audience of the sheet.
Some of the possible information that you could find include Description, Product properties and features, Product capabilities, Product applications, Product advantages, Typical users, Opening questions, Closing statements, and Competition products.
So before we build this form for participants we need to decide which fields we want them to be filling in. For the purpose of this example, we will just use four fields:
Choose what product information fields that you will want to test the participants on (we will use description, capabilities, applications, and advantages).
Decide what order you want them in, and what level of detail you expect the participants to provide.