Book Image

Domino 7 Application Development

Book Image

Domino 7 Application Development

Overview of this book

Written by Lotus insiders, the book provides a practical guide to developing applications making use of the important features and enhancements introduced in Notes/Domino 7. These experienced experts use their own experiences to map out the benefits you could gain, and the dangers you may face, as you develop Domino applications in your business. Written by specific experts, edited and overseen by Lotus content generator Dick McCarrick, this book is the definitive guide to developing Domino 7 applications. TECHNOLOGY Domino is an application server that can be used as a standalone web server or as the server component of IBM's Lotus Domino product which provides a powerful collaborative platform for development of customized business applications. It also provides enterprise-grade email, messaging, and scheduling capabilities.
Table of Contents (18 chapters)
Domino 7 Application Development
Credits
Foreword
About the Authors
About the Reviewer
Preface
Free Chapter
1
A Short History of Notes and Domino

Asking the Right Questions


Suppose that you've rolled out your application and people are using it. Then the support desk starts getting calls about a certain problem. Maybe your boss is getting an earful at meetings about sluggish performance or is hearing gripes about error messages whenever users try to click a button to perform some action.

In this section, we will discuss a methodology to help you troubleshoot a problem when you don't necessarily have all the information at your disposal. We will include some specific questions that can be asked verbatim for virtually any application.

The first key to success in troubleshooting an application problem is to narrow down where and when it happens. Let's take these two very different problems suggested above (slow performance and error messages), and pose questions that might help unravel them:

  • Does the problem occur when you take a specific action? If so, what is that action? Your users might say, "It's slow whenever I open the application...