Book Image

The macOS User Administration Guide

By : Herta Nava
Book Image

The macOS User Administration Guide

By: Herta Nava

Overview of this book

Apple is pushing the capabilities of its technologies to help users achieve high performance, including improvements in its OS running across all Mac systems, macOS, and new technologies such as M1 Silicon chips. This book walks you through macOS from a system administration and support point of view, exploring its latest features. The book starts by explaining macOS architecture, installation, and startup processes to enable you to get started with the OS. You'll learn how to manage users and discover techniques for user security and privacy. Moving on, you'll get to grips with the macOS file system and learn to manage disks, volumes, and partitions for effective file management. Most of the examples covered in this book are from an administrator's perspective; however, when relevant, a standard user's perspective is also presented. You'll find illustrations for Mac systems running macOS 11 (Big Sur), and when necessary, for macOS 10.15 (macOS Catalina). Finally, you'll explore advanced topics such as networking and using command-line tools for administration tasks. By the end of this macOS book, you'll be well-versed with macOS features, administration tasks, and best practices. You'll also be able to apply the concepts to increase your chances of success in obtaining Apple certifications such as Apple Certified Support Professional (ACSP).
Table of Contents (19 chapters)
18
About Packt

Troubleshooting system and startup issues

In this section, you will find the most common questions regarding system and startup issues. The questions we will address are as follows:

  • How do I use Safe Mode to troubleshoot?
  • How do I use startup modes on a Mac with the Apple M1 chip?
  • If I suspect a hardware failure, is there anything I can do before taking my Mac to a technician?
  • My Mac is frozen. How can I force it to restart?
  • What can I do if my Mac won't turn on?
  • What is NVRAM, and how does it help with troubleshooting?
  • My Mac is now unresponsive after a power outage during an update/installation. What can I do?
  • My Mac shows a folder with a question mark during startup. What does that mean?
  • My Mac shows a prohibitory icon during startup. What does that mean?

Let's begin answering these questions.

How do I use Safe Mode to troubleshoot?

Safe mode prevents certain items from loading when macOS starts up, including login items, system extensions not required by macOS, and...