Book Image

Getting Started with Spiceworks

Book Image

Getting Started with Spiceworks

Overview of this book

Over 2 million IT pros have installed Spiceworks. It helps them with their daily tasks, streamlines processes, and even saves them money, all for free! Getting Started with Spiceworks is an ideal resource to install Spiceworks and run it on your network. After all, over 2 million IT pros can't be wrong, so learn how to join the Spiceworks IT revolution. "Getting Started with Spiceworks" starts from downloading the app to having a fully functional Spiceworks installation in just a few minutes. It will cover Network Inventory, Help Desk, Self-Service User Portal, knowledge bases, and more in detail for you to get the most out of Spiceworks.Whether you have a decade of experience or you are new to the IT field, Spiceworks has tools for every IT pro's needs. You will learn how to make your daily tasks easier, streamline existing processes, and even save money with Spiceworks. "Getting Started with Spiceworks" will walk you through the Spiceworks installation step-by-step. It will cover topics such as configuring Spiceworks to scan your network and organize information, setting up Help Desk and Self-Service User Portal, running reports that dazzle and streamline your purchasing process, and connecting with other IT pros around your area or around the world thoroughly. "Getting Started with Spiceworks" will provide insights and tips from experts on Spiceworks. It is an ideal guide to progress quickly from installation to Spiceworks being an essential part of your IT day.
Table of Contents (11 chapters)

Chapter 2. Configuring Network Inventory in Spiceworks

As an IT pro, the more information you have about the devices on your network the better. The heart of the Spiceworks app is its network inventory, and it delivers a ton of information that you can use. One of the biggest challenges IT folks have is keeping up with changes on their network while supporting their users at the same time. Trying to manually go around and collect information is just not feasible; Spiceworks automates this process and dynamically updates this information for you. Sounds pretty awesome, doesn't it? Here is what we are going to cover:

  • An overview of Spiceworks network scan

  • Setting up a scan

  • Navigating and customizing your Spiceworks inventory

  • Group creation and scanning in Spiceworks

  • Resolving unknown devices

As you go through this book and work with Spiceworks, you will realize the extent to which different parts of the app share information with each other. All of this starts with your network inventory. So let...