Book Image

Getting Started with Spiceworks

Book Image

Getting Started with Spiceworks

Overview of this book

Over 2 million IT pros have installed Spiceworks. It helps them with their daily tasks, streamlines processes, and even saves them money, all for free! Getting Started with Spiceworks is an ideal resource to install Spiceworks and run it on your network. After all, over 2 million IT pros can't be wrong, so learn how to join the Spiceworks IT revolution. "Getting Started with Spiceworks" starts from downloading the app to having a fully functional Spiceworks installation in just a few minutes. It will cover Network Inventory, Help Desk, Self-Service User Portal, knowledge bases, and more in detail for you to get the most out of Spiceworks.Whether you have a decade of experience or you are new to the IT field, Spiceworks has tools for every IT pro's needs. You will learn how to make your daily tasks easier, streamline existing processes, and even save money with Spiceworks. "Getting Started with Spiceworks" will walk you through the Spiceworks installation step-by-step. It will cover topics such as configuring Spiceworks to scan your network and organize information, setting up Help Desk and Self-Service User Portal, running reports that dazzle and streamline your purchasing process, and connecting with other IT pros around your area or around the world thoroughly. "Getting Started with Spiceworks" will provide insights and tips from experts on Spiceworks. It is an ideal guide to progress quickly from installation to Spiceworks being an essential part of your IT day.
Table of Contents (11 chapters)

Navigating the Spiceworks inventory


Now, having inventory in Spiceworks is no good unless we can access it. We are going to go through navigating the different parts of Spiceworks inventory, what you can and cannot do, and even a few tricks on how to customize it for your own requirements

As mentioned earlier in this chapter, Spiceworks gleans a ton of information from devices it scans; not only hardware, but also software and even users on your network. Spiceworks has interfaces for each category of these out of the box. Let's show you how to access them.

Navigating the device inventory

Once your scan has completed, just mouse over the Inventory tab at the top of any page in the app and you will see a link to Devices in the My Network column. Just click on that and the following screen will appear:

Spiceworks should have already automatically categorized many of your devices. This screen is the gateway to administering all that glorious information. Let's go through the main sections:

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