Book Image

Getting Started with Spiceworks

Book Image

Getting Started with Spiceworks

Overview of this book

Over 2 million IT pros have installed Spiceworks. It helps them with their daily tasks, streamlines processes, and even saves them money, all for free! Getting Started with Spiceworks is an ideal resource to install Spiceworks and run it on your network. After all, over 2 million IT pros can't be wrong, so learn how to join the Spiceworks IT revolution. "Getting Started with Spiceworks" starts from downloading the app to having a fully functional Spiceworks installation in just a few minutes. It will cover Network Inventory, Help Desk, Self-Service User Portal, knowledge bases, and more in detail for you to get the most out of Spiceworks.Whether you have a decade of experience or you are new to the IT field, Spiceworks has tools for every IT pro's needs. You will learn how to make your daily tasks easier, streamline existing processes, and even save money with Spiceworks. "Getting Started with Spiceworks" will walk you through the Spiceworks installation step-by-step. It will cover topics such as configuring Spiceworks to scan your network and organize information, setting up Help Desk and Self-Service User Portal, running reports that dazzle and streamline your purchasing process, and connecting with other IT pros around your area or around the world thoroughly. "Getting Started with Spiceworks" will provide insights and tips from experts on Spiceworks. It is an ideal guide to progress quickly from installation to Spiceworks being an essential part of your IT day.
Table of Contents (11 chapters)

Mobile Device Management in Spiceworks


So, how are you managing your mobile devices on your network? Bring Your Own Device (BYOD) is the rage at the moment, causing headaches for IT staff everywhere. Tablets, phones and user laptops are being brought on to your network, the challenge you have is how do you manage your company's data on these devices?

Spiceworks recently added Mobile Device Management (MDM) into the app. Such apps have limited control over mobile clients (phones, tablets) right from an administrative console. Some controls that are being implemented are as follows:

  • The ability to remotely wipe the device of all data

  • The ability to change the passcode to get into the device

  • The ability to distribute apps right to the device

  • The ability to locate the device

To get started with this, just mouse over the Inventory link at the top of any page in the app, and click on Mobile Devices. You will now see the following screenshot:

There are a plethora of clients out there that offer varying...