Book Image

Building Telephony Systems with OpenSIPS Second Edition - Second Edition

By : Flavio E. Goncalves, Bogdan-Andrei Iancu
Book Image

Building Telephony Systems with OpenSIPS Second Edition - Second Edition

By: Flavio E. Goncalves, Bogdan-Andrei Iancu

Overview of this book

OpenSIPS is a multifunctional, multipurpose signalling SIP server. SIP (Session Initiation Protocol) is nowadays the most important VoIP protocol and OpenSIPS is the open source leader in VoIP platforms based on SIP. OpenSIPS is used to set up SIP Proxy servers. The purpose of these servers is to receive, examine, and classify SIP requests. The whole telecommunication industry is changing to an IP environment, and telephony as we know it today will completely change in less than ten years. SIP is the protocol leading this disruptive revolution and it is one of the main protocols on next generation networks. While a VoIP provider is not the only kind of SIP infrastructure created using OpenSIPS, it is certainly one of the most difficult to implement. This book will give you a competitive edge by helping you to create a SIP infrastructure capable of handling tens of thousands of subscribers. Starting with an introduction to SIP and OpenSIPS, you will begin by installing and configuring OpenSIPS. You will be introduced to OpenSIPS Scripting language and OpenSIPS Routing concepts, followed by comprehensive coverage of Subscriber Management. Next, you will learn to install, configure, and customize the OpenSIPS control panel and explore dialplans and routing. You will discover how to manage the dialog module, accounting, NATTraversal, and other new SIP services. The final chapters of the book are dedicated to troubleshooting tools, SIP security, and advanced scenarios including TCP/TLS support, load balancing, asynchronous processing, and more. A fictional VoIP provider is used to explain OpenSIPS and by the end of the book, you will have a simple but complete system to run a VoIP provider.
Table of Contents (21 chapters)
Building Telephony Systems with OpenSIPS Second Edition
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Chapter 12. Monitoring Tools

In the previous chapters, we finished the installation of the VoIP provider. Now, it is time to start production and operation. On a daily basis, you will need some tools to deal with customers complaining about connectivity and voice quality issues. In this chapter, we will see some of the best tools that will help you with this task. You may check your progress in the following figure:

After installing the whole system, there comes a new phase: testing, operation, and maintenance. In this chapter, we will cover some tools and utilities that will help you with this task. We will start with built-in monitoring tools such as OpenSIPS statistics and SIPTRACE, followed by testing tools such as SIPp and sipsak.

By the end of this chapter, you will be able to perform the following operations:

  • Understanding how to use built-in tools such as opensipsctl

  • Understanding the control panel's statistics monitor

  • Troubleshooting customer signaling using SIPTRACE

  • Troubleshooting the...