This chapter will switch the focus from technology to people and processes. The DevOps initiative was initially about breaking down silos between development and operations teams and changing companys' operational models. It will highlight methods to unblock IT staff and allow them to work in a more productive fashion, but these mindsets have since been extended to quality assurance testing, security, and now network operations. This chapter will primarily focus on the evolving role of the network engineer, which is changing like the operations engineer before them, and the need for network engineers to learn new skills that will allow network engineers to remain as valuable as they are today as the industry moves towards a completely programmatically controlled operational model.
This chapter will look at two differing roles, that of the CTO / senior manager and the engineer, discussing at length some of the initiatives that can be utilized...