Book Image

FreePBX 2.5 Powerful Telephony Solutions

By : Alex Robar
Book Image

FreePBX 2.5 Powerful Telephony Solutions

By: Alex Robar

Overview of this book

FreePBX is an easy-to-use GUI that controls and manages Asterisk. It gives you pre-programmed functionality accessible through user-friendly web interfaces that allows you to have a fully functional PBX pretty much straight away with no programming. With this book it's easy to master the many features of FreePBX, which will help you to save time and money as you set up your enterprise-class network. This book will guide you through these features to install, configure, and maintain a professional PBX with plenty of examples and screenshots. By the end of this book, you will have learned to create an enterprise-class VoIP PBX that features the stability and feature set of traditional telephony systems without the hefty price tag. This book will help its readers to roll out a robust, web-based, and inexpensive yet powerful telephony solution through the GUI. By following the practical examples in this book, you will learn how to install, configure, and manage an enterprise-class PBX using open source telephony tools Asterisk and FreePBX. From here on, this book takes a closer look at the open source telephony engine software, discussing a broad range of topics from how to build and deploy an enterprise-class VoIP PBX to creating VoIP trunks using SIP, IAX2, and ZAP technologies and setting up user extensions with voicemail. FreePBX 2.5 Powerful Telephony Solutions will introduce you to advanced options such as call routing, voicemail, and other calling features. Finally, this book will provide you with the relevant information to help you personalize and secure your PBX.
Table of Contents (20 chapters)
FreePBX 2.5 Powerful Telephony Solutions
Credits
About the Author
About the Reviewer
Preface
Voicemail.conf Options

PIN Sets


A Personal Identification Number (PIN) is a numeric password that FreePBX can use to authenticate users when they attempt to dial specific features on the PBX such as outbound routes or DISA. Without entering a valid PIN, these features are inaccessible. A PIN set provides the ability for a group of PINs to be used to authenticate the use of a feature instead of just a single PIN. With a PIN set, each individual user can be given a unique PIN, and it is possible to revoke one user's access to a PBX feature without changing anyone else's PIN.

In addition to authenticating users, PIN sets can also be helpful in tracking which users used which features. When a PIN set is used as an authentication mechanism, FreePBX can log which unique PIN was used to access a feature in the accountcode column of the call detail records. Even if a user places a call from someone else's extension, they will need to enter their own account code. When generating a report of which users used certain...