Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Overview of this book

Open source telephony systems are making big waves in the communications industry. Moving your organization from a lab environment to production system can seem like a daunting and inherently risky proposition. Building Enterprise Ready Telephony Systems with sipXecs delivers proven techniques for deploying reliable and robust communications systems. Building Enterprise Ready Telephony Systems with sipXecs provides a guiding hand in planning, building and migrating a corporate communications system to the open source sipXecs SIP PBX platform. Following this step-by-step guide makes normally complex tasks, such as migrating your existing communication system to VOIP and deploying phones, easy. Imagine how good you'll feel when you have a complete, enterprise ready telephony system at work in your business. Planning a communications system for any size of network can seem an overwhelmingly complicated task. Deploying a robust and reliable communications system may seem even harder. This book will start by helping you understand the nuts and bolts of a Voice over IP Telephony system. The base knowledge gained is then built upon with system design and product selection. Soon you will be able to implement, utilize and maintain a communications system with sipXecs. Many screen-shots and diagrams help to illustrate and make simple what can otherwise be a complex undertaking. It's easy to build an enterprise ready telephony system when you follow this helpful, straightforward guide.
Table of Contents (17 chapters)
Building Enterprise-Ready Telephony Systems with sipXecs 4.0
Credits
About the Author
About the Reviewer
Preface
Glossary

Chapter 4. Configuring Users

Managing users on any type of system, be it a computer network or phone system, consumes much of an administrators time. Users come and go, get married and change their name, change locations, and come up with needs that we, as administrators, could never dream of. In this chapter we'll get in depth with the following:

  • Creating and managing user accounts

  • Managing the extension pool

  • Utilizing user groups

  • Importing users

Creating users

A user ID on a sipXecs system is typically an extension. By default, the system is configured for three digits starting at 200 (100 is the default auto attendant and 101 is the VoiceMail pilot number). Automatic extension numbering is controlled by the extension pool.

User IDs are not limited to numeric values. The administrative account "superadmin" is an example of a user account that is non-numeric.

If four or more digit extensions are required by the organization, there are two changes that should be made before users are added to...