Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Overview of this book

Open source telephony systems are making big waves in the communications industry. Moving your organization from a lab environment to production system can seem like a daunting and inherently risky proposition. Building Enterprise Ready Telephony Systems with sipXecs delivers proven techniques for deploying reliable and robust communications systems. Building Enterprise Ready Telephony Systems with sipXecs provides a guiding hand in planning, building and migrating a corporate communications system to the open source sipXecs SIP PBX platform. Following this step-by-step guide makes normally complex tasks, such as migrating your existing communication system to VOIP and deploying phones, easy. Imagine how good you'll feel when you have a complete, enterprise ready telephony system at work in your business. Planning a communications system for any size of network can seem an overwhelmingly complicated task. Deploying a robust and reliable communications system may seem even harder. This book will start by helping you understand the nuts and bolts of a Voice over IP Telephony system. The base knowledge gained is then built upon with system design and product selection. Soon you will be able to implement, utilize and maintain a communications system with sipXecs. Many screen-shots and diagrams help to illustrate and make simple what can otherwise be a complex undertaking. It's easy to build an enterprise ready telephony system when you follow this helpful, straightforward guide.
Table of Contents (17 chapters)
Building Enterprise-Ready Telephony Systems with sipXecs 4.0
Credits
About the Author
About the Reviewer
Preface
Glossary

Chapter 6. Connecting to the World with sipXecs

Eventually your users will want to dial out of the system. Gateways provide the connectivity required to reach other systems. These systems can be other sipXecs PBX's, traditional phone lines, or Internet Telephony Service Providers ( ITSPs).

Connecting the IP phone system to the outside world is one of the most difficult tasks in making the phone system work. If the network infrastructure is configured properly for quality of service, the connection to the outside world can most likely be the source of any call quality problems.

Traditional analog Plain Old Telephone Service (POTS) lines are the largest source of frustration. If you can avoid them by utilizing a digital type of service or an ITSP, by all means take that avenue. For those not so lucky, you'll learn more about them then you ever thought you needed to. Typically, volume levels, line disconnect, and echo are the most common problems. Most gateways will have some advanced settings...