sipXecs has several server-side features that provide additional functionality. These functionalities are not otherwise available in the phones themselves. Many of the basic features will be covered in this chapter, while some of the more advanced features will be described in Chapter 9. This ever-increasing list of system features helps set sipXecs apart from its competition. As you will discover in this chapter, the features are easy to configure and they are easy for the end user to utilize.
In this chapter we will cover configuration of the following services:
Auto attendant
Intercom
Paging Groups
Call Park Orbits
Music on Hold
As mentioned in Chapter 1, the multi-level auto attendant service provides system-wide answering of incoming calls, dial-by-name abilities, automated transfer to local extensions, access to remote voicemail retrieval, and transfer to other auto attendants.
The auto attendant is often the first impression your...