Making outbound calls requires you to know the numbering format that your provider requires. For example, do they require all 11 digits for US dialing? Or will they accept 10? In our example, we're going to assume that our provider will accept a 10-digit format for US dialing.

Routing outbound calls is simply a matter of creating a dialplan entry. Follow these steps:

Assuming you have a phone set up on the default context, our regular expression will match any destination_number that follows the US dialing format (10 or 11 digits) and send the call to our_sip_provider in a 10-digit format.

The regular expression matching in FreeSWITCH allows the possibility of having very powerful conditions. You can also match caller_id_number to route calls from a user at extension 1011 out to the second gateway called our_sip_provider2 and everyone else at the our_sip_provider. Consider the following alternative outbound_calls.xml file:

<include>
  <extension name="outbound_calls_from_1011">
    <condition field="caller_id_number" expression="^1011$"/>
    <condition field="destination_number" expression="^1?([2-9]\d{2}[2-9]\d{6})$">
      <action application="bridge" data="sofia/gateway/our_sip_provider2/$1"/>
    </condition>
  </extension>
  <extension name="outbound_calls">
    <condition field="destination_number" expression="^1?([2-9]\d{2}[2-9]\d{6})$">
      <action application="bridge" data="sofia/gateway/our_sip_provider/$1"/>
    </condition>
  </extension>
</include>

Note that we have two extensions. The first one tries to match the caller_id_number field to the value 1011. If it matches 1011, then the call gets sent out to the our_sip_provider2 gateway, otherwise the second extension is matched and the call goes out to the our_sip_provider gateway. Note that we use $1 to capture the matching value in the conditions' expressions. In each case, we capture exactly 10 digits which correspond to the area code (three digits), exchange (three digits), and phone number (four digits). These are North American Numbering Plan (NANPA) numbers. The regular expression used to capture dialed digits will vary depending upon the country.