Book Image

Untangle Network Security

By : Abd El Monem A Mohamed El Bawab
Book Image

Untangle Network Security

By: Abd El Monem A Mohamed El Bawab

Overview of this book

Table of Contents (21 chapters)
Untangle Network Security
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Live Support


Got a problem with your Untangle NGFW server and want expert help? Untangle provides commercial live expert technical support that will help you solve your Untangle NGFW issues. Untangle support will mainly help you with Untangle issues, but if the problem was somewhere else on your network, they can let you know what they think it is as well as make suggestions on how to fix it. However, they cannot help you do things such as reconfigure non-Untangle devices.

Note

If you are a nonpaid user and have a problem with your Untangle server, you can still open a support ticket to Untangle support, but they will serve you when there are no paid users on the queue.

In addition, when you purchase a paid application, you get premium support for this app.

When you have a problem, you can open a support ticket either through the Live Support application, by e-mail, by phone, or manually from the support page.

From the Live Support application, press the Get Support! button, which will open a...