Book Image

Microsoft Windows Intune 2.0: Quickstart Administration

By : David Overton
Book Image

Microsoft Windows Intune 2.0: Quickstart Administration

By: David Overton

Overview of this book

Microsoft Windows Intune is a cloud service solution that simplifies how small and mid-sized businesses manage and secure PCs using Microsoft cloud services and Windows 7óso your computers and users can operate at peak performance all the time.This step-by-step guide will show you how to plan, set up and maintain Windows Intune, showing you how to manage a group of PCs (either 1 business or several if a partner) from the base operating system, through to the patches, anti-malware solution and deployed software and policies from a central console, using the Windows Intune service. This book takes you through all the steps to plan, set up and maintain Windows Intune and how to manage a group of PCs. The book starts by providing an overview of Cloud Computing and PC Management. The book then dives into topics such as Windows Intune features, signing up for Windows Intune and installing the client software, configuring Windows Intune, proactive management, and monitoring and dealing with alerts, including remote assistance amongst others. As Windows 7 is part of Windows Intune, the book will also cover the minimum steps required to move from Windows XP to Windows 7 while keeping user settings and preferences.
Table of Contents (19 chapters)
Microsoft Windows Intune 2.0: Quickstart Administration
Credits
About the Author
Acknowledgement
About the Reviewers
www.PacktPub.com
Preface

Chapter 10. Resolve Problems Using Microsoft DaRT

In this chapter, we will use the Microsoft Desktop and Recovery Toolset (DaRT) to diagnose and fix more complex computer support issues where Windows itself fails to boot or the removal of a component is not possible through remote access.

DaRT itself has been described earlier in the book in terms of the tools and features it provides a user who has signed up for Microsoft Desktop Optimization Pack (MDOP) . MDOP has a number of tools and capabilities that can be useful to an organization, however, in terms of resolving computer issues, DaRT is the relevant tool.

In this chapter, we will cover the following points:

  • Downloading MDOP

  • Installing DaRT

  • Building a DaRT CD

  • Using DaRT to resolve issues

Downloading MDOP

To download MDOP, follow these steps:

  1. 1. Navigate in a web browser to https://mocp.microsoftonline.com. Sign in and select the Subscription tab.

  2. 2. Find the row where the Service Name is Windows Intune and select the Actions of Download Windows...