Book Image

Microsoft Windows Intune 2.0: Quickstart Administration

By : David Overton
Book Image

Microsoft Windows Intune 2.0: Quickstart Administration

By: David Overton

Overview of this book

Microsoft Windows Intune is a cloud service solution that simplifies how small and mid-sized businesses manage and secure PCs using Microsoft cloud services and Windows 7óso your computers and users can operate at peak performance all the time.This step-by-step guide will show you how to plan, set up and maintain Windows Intune, showing you how to manage a group of PCs (either 1 business or several if a partner) from the base operating system, through to the patches, anti-malware solution and deployed software and policies from a central console, using the Windows Intune service. This book takes you through all the steps to plan, set up and maintain Windows Intune and how to manage a group of PCs. The book starts by providing an overview of Cloud Computing and PC Management. The book then dives into topics such as Windows Intune features, signing up for Windows Intune and installing the client software, configuring Windows Intune, proactive management, and monitoring and dealing with alerts, including remote assistance amongst others. As Windows 7 is part of Windows Intune, the book will also cover the minimum steps required to move from Windows XP to Windows 7 while keeping user settings and preferences.
Table of Contents (19 chapters)
Microsoft Windows Intune 2.0: Quickstart Administration
Credits
About the Author
Acknowledgement
About the Reviewers
www.PacktPub.com
Preface

Chapter 9. Monitoring and Responding to Windows Intune Alerts

So far we have examined the configuration of the computers with policies to control their behavior. As we manage these computers, they will report back to Windows Intune against those policies in the form of reporting and alerts. We have looked at the reporting, which provides a snapshot of the computer estate. In this chapter, we will examine the real-time nature of PC management as we explore the alerts that Windows Intune raises which require action on our part, exploring how we both monitor and respond to them.

In the previous chapters, we have configured the computers to minimize the situations where alerts will be raised through good practices of updates, firewall, and anti-malware management. Problems will still arise with users' computers, whether this is a request for assistance, a computer that will not boot, or some other warning picked up by Windows Intune. These need to be categorized and responded to in a timely manner...