Book Image

TrixBox Made Easy

Book Image

TrixBox Made Easy

Overview of this book

TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled with Trixbox offering real power and flexibility. The book begins by introducing telephony concepts before detailing how to plan a telephone system and moving on to the installation, configuration, and management of a feature packed PBX. This book is rich with practical examples and tools. It provides examples of well laid out telephone systems with accompanying spreadsheets to aid the reader in building stable telephony infrastructure.

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TrixBox Made Easy
Oct, 2006 | 0 hours 0 minutes
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Table of Contents (16 chapters)
TrixBox Made Easy
TrixBox Made Easy
Credits
Credits
About the Authors
About the Authors
About the Reviewers
About the Reviewers
Preface
Preface
Free Chapter
1
Introduction to VoIP
Introduction to VoIP
The PSTN
What is a PBX?
VoIP
Summary
2
Introducing Asterisk
Introducing Asterisk
Open-Source Software
Asterisk: The Core of TrixBox
Asterisk Features
Related Websites
Summary
3
Introducing TrixBox
Introducing TrixBox
Asterisk@Home to TrixBox: The Name Change
TrixBox Components
Difference Between Asterisk and TrixBox
Prerequisite Skills
The Limitations of TrixBox
The Advantages of TrixBox
Hardware We will Need to Have
The Future of TrixBox
Summary
4
Planning TrixBox Deployment
Planning TrixBox Deployment
The Plan
Case Studies
Summary
5
Installing TrixBox
Installing TrixBox
Obtain the Software
Installation
Basic System Configuration
Summary
6
TrixBox Configuration
TrixBox Configuration
FreePBX
Summary
7
Standard PBX Features
Standard PBX Features
Standard Features
Summary
8
Advanced TrixBox Settings
Advanced TrixBox Settings
Firewall Settings
NAT Considerations
Configuring Zaptel Cards
Configuring T1/E1 Cards
Overhead Paging
Caller-ID Blocking
Making Free Directory-Assistance Calls
Predictive Diallers
Advanced Reporting Tools
Outlook Integration
DISA
Feature Codes
The Sky is the Limit
Summary
9
SugarCRM
SugarCRM
Initial Login
Summary
10
Securing our TrixBox Server
Securing our TrixBox Server
Changing Default Passwords
Connecting on a Public IP Address
Updating the Operating System and Asterisk
Backups
Additional Security
Summary
Commonly Used VoIP Terms
Commonly Used VoIP Terms

Chapter 6. TrixBox Configuration

The TrixBox system is up and running now and all the basic concepts have been understood. Hopefully, you have taken the time to design your IVR menus and have all your PSTN and VoIP connectivity options ready to go. In this chapter, you will learn to make the essential configurations for TrixBox. To get a basic system up and running, the following options will need to be configured:

  • FreePBX

  • Extensions

  • Trunks

  • Inbound routing

  • Outbound routing

  • Digital receptionist

  • Ring groups

  • Queues

  • Music on-hold

  • General settings

FreePBX

To get to the FreePBX administration page, we need to go to the TrixBox configuration web page:

If we click on the System Administration link, we will arrive at the following screenshot:

Clicking on the FreePBX link will prompt us for a username and password. The default login is maint with a password of password. Later on, we will see how to change these when we discuss securing our TrixBox server inChapter 10.

Once we are logged in, we will be presented...

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